Privacy Policy

We at Arch Health Care take great care to ensure the highest standards for the customer information, personal data and transactions provided by you.

Disclaimer- Our privacy policy is subject to change at any time.

Collection of Personally Identifiable Information
When you fill in your information on our Enquiry Form page, Arch Health Care collects personally identifiable information (name, phone number, email address.) For any reason whatsoever, we do not sell or trade your personal information to any third party.

Use of Demographic and Profile Data
We collect your personal information to ensure that you receive the best possible service from Arch Health Care. Your personal information is used to measure your interest in our products, troubleshoot online problems, update you about online and offline offers and customize your experience. In our effort to constantly improve our services, we collect and analyze demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website.

Provision of Aggregate Demographic Information to Third Parties
Arch Health Care reserves the right to provide aggregate demographic information of its database to third parties. We do not under any circumstance share personal information of individual users with third parties.

How we use Cookies
A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are used to enable the browser to remember specific information to a user. may place both permanent and temporary cookies in your computer’s hard drive. cookies do not contain any of your personally identifiable information.

Email Communications
Arch Health Care will communicate with you through email or phone as specified. Your email address is not shared with anybody within or outside or approved third parties. We will also use your information to send you occasional updates and announcements about any significant changes in Arch Health Care’s policies or services.

Overview of services
We help Care Providers match with “Care Seekers” (individuals seeking in home care). As used herein, the terms “you” and “your” include any Care Provider who accesses the Site or the Services and, when applicable in the case of a Care Provider, any entity, such as an LLC or corporation, out of which the individual operates the individual’s Care Provider business.

The Website allows Care Seekers to contact the company in order to share the requirements for the Care Provider.

The Service also provides the following features including:
– Screening for licenses, insurance, background checks and references where required
– Matching technology for finding available Care Providers
– Electronic Visit Verification confirming the hours and locations worked by Care Provider

The Mobile App allows Care Providers to review Care Seeker schedules, requirements and suggested rates. Care Providers use the mobile app to select their zip code, travel distance, required rates, and schedule preference. They also use the app to provide their license info, references, background check or any other documents required by the state in which they operate.

Limitations on the Services will not evaluate compliance with any term or condition relating to a Care Provider’s performance of services for a Care Seeker.’s functions are in all respects ministerial and administrative on behalf of and in support of the parties to a contractual relationship created pursuant to the Site and Services. also does not provide any medical, diagnostic, assessment, treatment or clinical service, engage in any conduct that requires a professional license, and/or that constitutes the providing of home care.